Your data,
handled honestly.
This is the plain-English version. We try to be precise without being legalistic. If anything is unclear, email privacy@editorop.com.
What we collect
- Account email: via Google OAuth through NextAuth.
- Onboarding answers: your role, content and editing preferences, optional public channel profiles, and how you heard about us.
- Uploaded clips and audio you provide to the editor.
- Auto-generated transcripts produced from your clips by our AI pipeline.
- Final exported MP4s rendered through our cloud render pipeline.
- Usage data: analyses run, exports made, credits consumed (used for billing and quota enforcement).
- Error logs via Sentry with PII scrubbed (no email, no IP, no session tokens).
- Person-segmentation mattes: for the "text behind you" effect we run automated person-segmentation (an outline of the person vs the background) on your video. This is not facial recognition — no face template, faceprint, or identity match is ever created, and the matte is deleted with your project.
- Reference reels (Edit like this): If you add a reference reel, we read its editing style once with an automated model (plus one short read of its motion), keep labels and numbers that describe that style, and delete the file. It never appears in your reel. We keep a few still frames from it for about a day while we read its style, and small stills of any graphic in it we couldn't match yet, which we use to improve our template library and delete 30 days after we review them. The file is deleted as soon as it is read; a storage rule removes one that was never read within a day. Your reel gets music from our own library, never the reference's song.
- Connected assistants (Claude, ChatGPT): if you connect one, we keep a connection record (which assistant, when, and what it was allowed to do) and hashed sign-in tokens. The assistant only receives what its tools return: project titles and status, timeline captions and segment times, credit amounts, editor links, and the preview frames you pay for, drawn from your own timeline. Stock-clip search results (public stock descriptions and preview pictures) are tool results too. Where the assistant shows the EditorOP editor inside the chat, your reel's media plays in the editor panel through short-lived private links; those links go to the editor panel, not to the assistant's model. What you type into the assistant stays with that assistant's provider under their terms. When you disconnect it in the assistant's settings, the connection stops working at once. We keep the record of it until you delete your account.
Retention
- Clips and projects: kept for 30 days after your last edit on the Creator plan, and 7 days on every other plan. We email you before a project is deleted, and editing it starts the clock again. Deleted sooner if you delete the project or your account.
- Finished videos: downloadable for 7 days after you export. Download a copy to keep it.
- Transcripts at our AI providers: OpenAI retains API inputs for up to 30 days for abuse monitoring, then deletes them. AWS does not retain your prompts or outputs. OpenRouter routes AI editing calls only to providers configured to deny data collection, so they do not store or train on your prompts or frames.
- Account email and billing records: kept while your account exists. Financial records are retained for up to 7 years per applicable tax law, even after account deletion.
- Sentry logs: 90-day rolling retention.
- Backups: deleted data can persist in encrypted backups until they are overwritten on our normal rotation schedule. Backup copies are never restored to re-instate deleted data, and are used for disaster recovery only.
Your rights
We aim to honor GDPR- and CCPA-style data rights for all users globally, regardless of jurisdiction. We do our best in good faith.
- Legal basis (EEA / UK): we process your data to perform our contract with you (running the Service), on your consent (where we ask for it, e.g. optional analytics), and our legitimate interests (security, abuse prevention, and improving the product), balanced against your rights.
- Access & portability: email privacy@editorop.com from your account email and we'll send a machine-readable JSON export of your account, consents, projects, and library within 30 days. Your finished videos download as MP4s from the editor at any time.
- Deletion: email privacy@editorop.com from your account email and we'll delete your account within 30 days. This removes your videos, exports, projects, and library. Billing records are retained per tax law; deleted data can persist in encrypted backups until rotation (see Retention).
- Correction: to correct your account email, contact privacy@editorop.com.
- Object, restrict & withdraw consent: you can object to or restrict processing, and withdraw any consent you gave, at any time.
- California (CCPA / CPRA / CalOPPA): you have the right to know, delete, and correct your personal information, and to opt out of its "sale" or "sharing." We do not sell or share your personal information, and we will never discriminate against you for exercising any privacy right. Do Not Track: recordings, Google Analytics and DataFast follow the choice described in Cookies; we do not respond to browser DNT signals separately.
- Children: EditorOP is for adults (18+). We do not knowingly collect data from anyone under 18; tell us if you believe a minor signed up and we will delete it.
- Complaints: EEA / UK users may lodge a complaint with their local data protection authority. We'd appreciate the chance to put things right first.
International users
EditorOP is operated from India; for data-protection purposes the data controller is EditorOP (contact privacy@editorop.com). Data is processed in the United States and India (AWS, OpenAI, OpenRouter, TypeSafe, Sentry, Cloudflare, and our hosting). Where we pass personal data to sub-processors outside the EEA / UK, we rely on their Standard Contractual Clauses and, where certified, the EU-US Data Privacy Framework. EEA / UK users can lodge a complaint with their local supervisory authority at any time — we'd appreciate the chance to put things right first at privacy@editorop.com.
Changes to this policy
We'll notify users by email for any material changes, with at least 30 days notice. Continued use of the Service after the effective date constitutes acceptance.
Contact
For privacy questions or data requests, email privacy@editorop.com. For security issues, see our Security page.